IT@HOME app for iPhone and iPad

4.0 ( 4320 ratings )

Utilities Business
Developer: Mohamed Elnagar

Free

Current version: 1.3, last update: 2 years ago
First release : 10 Apr 2021
App size: 31.3 Mb

What you can do with the it @ home app

- Access your support tickets on the mobile phone
- Quick access to the list of "outstanding" tickets
- Filter and display tickets by categories and status
- View full ticket details and ticket history
- Respond to clients quickly by adding ticket updates
- Add private notes to collaborate with other support agents

● Log in, manage and close your help desk tickets.
● Record info such as the subject, description, attachments, resolutions, tasks, worklogs, and notes.
● Have a birds eye view of all the details of your ticket in a single pane.

Be available for your end users anytime.